desktop app remains a white screen, even after reload/force reload/exiting the app. webpage connection timeout whenever I try to connect there. no connectivity issues within my network. uninstalled desktop app but can't get back to lifeat site to reinstall it.
Hi Lei - is this whitescreen still occurring? Feel free to post a screenshot for troubleshooting, and information on your device. You can find our installers on our Helpdesk :)