Cannot link external calendars | Voters

Cannot link external calendars

complete

Amy C.

https://lifeat.crisp.help/en-us/article/connecting-your-outlook-calendar-c7y0wl/?bust=1701308306321#2-how-to-subscribe-to-more-calendars-in-outlook

Step 2 The button does not appear

August 7, 2024

Rorrie

marked this post as

complete

Fixed by signing out & signing back in (After clicking Calendar Settings gear!)

Rorrie

marked this post as

under review

Rorrie

Hi there Amy C.! Are you referring to Outlooks Sharing & Permissions button? If so, this may help: https://support.microsoft.com/en-us/office/share-your-calendar-in-outlook-2fcf4f4f-8d46-4d8b-ae79-5d94549e531b

If not, let me know so we can keep troubleshooting! :)

Amy C.

Rorrie No sorry
i'm in life at 
attached is image of my life at and then the tutorial screen for comparison

Rorrie

Amy C.: Thanks for the screenshots! :) It looks like you will need to refresh the Calendar as there seems to be an error message. Click "Reload"& then the dropdown to add calendars. You can also try connecting the calendars while logged into LifeAt on the web.

Amy C.

Rorrie I have tried both of those options. Neither has worked.

Rorrie

Amy C.: Got it, thanks for clarifying - would you be able to jump on a quick troubleshooting call so we can see what's going on? Definitely want to check this out - can you let me know a little more about the Calendars you're trying to connect so I can get started on a troubleshooting ticket?

Amy C.

Rorrie Yeah I totally can call

id like to connect my outlook work calendar and my ical

Rorrie

Amy C.: Awesome! I'm going to reach out via email to get that troubleshooting call scheduled!